Privacy Policy

 

Website privacy policy

This Privacy Policy applies to all personal information collected by Jaka Packaging Pty Ltd (A.C.N. 609 393 713) trading as Perth Packaging Supplies (PPS) via the website located at www.perthpack.com.au

1. The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
   1. whether the information or opinion is true or not; and
   2. whether the information or opinion is recorded in a material form or not.
2. If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

The kind of personal information that we collect from you will depend on how you use the website. The personal information which We collect and hold about you may include:
[email address, user ID for accessing the website owner’s service.]. 

1. We may collect personal information from you whenever you input such information into our website.
2. We also collect cookies from your computer.  Cookies tell us tells us when you use the website and help us to customise your website experience.  As a general rule, however, it is not possible to identify you personally from our use of cookies.

1. We collect personal information to provide you with the best service experience possible on the website.  We use your personal information to:
   1. make sure our website is relevant to your needs;
   2. to process and complete your order;
   3. deliver the goods that you have ordered to you;
   4. send you newsletters, information on our products and any promotion events
2. We will disclose personal information to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
3. By using our website, you consent to the receipt of direct marketing material from us and from third parties of goods or services that may be of interests to you.  Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.
4. We securely retain your personal for the purposes set out in this clause.  It is important that you are aware that we use Secure Sockets Layer (SSL) technology which is the industry standard for encryption technology to protect your online order information.  SSL encrypts all information including your credit card and all personal information passed on from you to us. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out under clause 8. All complaints will be considered by Jason Fung and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.We may share your personal information for our business purposes, including:

• to comply with a law, legal process or regulations;
• to obey a subpoena, a court order or other legal process or requirement applicable to our corporate family;
• to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
• to protect the vital interests of a person;
• to protect our property, Services and legal rights
• to facilitate a purchase or sale of all or part of our business;
• to help assess and manage risk and prevent fraud against us;
• to support our audit, compliance, and corporate governance functions.

We may share your personal information with third parties, including:

1. the companies within our group of companies
2. Suppliers we use to process data for us
3. Government and law enforcement agencies
4. Purchasers or potential purchasers of our businesses
5. Third parties who supply, advertise and promote goods and services which may be of interest to you, including through email, SMS, post, phone and also targeted and online marketing and advertising.   We may disclose your personal information to these third parties and their and our marketing, promotions and advertising service providers for this purpose. You consent to receiving these types of direct marketing and commercial electronic messages. You may opt out of our direct marketing to you (and our direct marketing materials will tell you how to do this).

Your personal information may be transferred to recipients located an overseas jurisdiction with data protection laws which are not as robust as Australia's.  You consent to us transferring your personal information to these locations in the knowledge that if your personal information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on 08 9414 8388.If you order online, you can only pay for your order using PayPal. If you choose to pay by credit card online, PayPal requires your credit card details to process your payment.   Your payment is processed through PayPal.  We do not store your credit card or payment details on our system or data base.  PayPal is responsible for holding and protecting your credit card and payment details.  Please refer to PayPal’s website and for more information regarding PayPal and its privacy policy.